Last Updated: 02-12-2025

Thank you for using JodiFinder.com, India’s trusted platform for meeting and connecting with genuine people. We value your trust and aim to provide a smooth and transparent service experience. This Refund and Returns Policy explains when refunds may be issued for our services.

1. Digital Services Only

JodiFinder.com provides digital matchmaking and connection-based services. Since we do not sell physical products, the traditional return process does not apply.

2. Refund Eligibility

You may be eligible for a refund under the following conditions:

2.1 Duplicate Payment

If you were charged twice for the same service due to a technical issue, you will receive a full refund for the duplicate payment.

2.2 Payment Failure

If the amount is deducted from your bank/wallet but the service was not activated, we will verify the transaction and process the refund accordingly.

2.3 Service Not Delivered

If a paid feature (such as premium matchmaking or profile boost) was not activated within the promised time, you may request a refund.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• User is not satisfied with matches or profile responses (as results vary by user activity and preferences).
• User misuses the platform or violates our Terms & Conditions.
• Profile is found to be fake or incomplete.
• Service subscription has already been used or partially used.
• Refund request made after the allowed time window.

4. Refund Request Time Frame

Refund requests must be submitted within 7 days of the transaction date. Requests submitted after 7 days may not be accepted.

5. Processing Time

Once approved, refunds will be processed within:

• 5–7 business days for UPI and wallet payments
• 7–10 business days for bank/card payments

Your bank or payment provider may take additional time to reflect the amount.

6. How to Request a Refund

To request a refund, please contact us with the following details:

• Registered Name
• Registered Email/Phone Number
• Transaction ID or Screenshot
• Reason for Refund

Email: support@jodifinder.com

Phone: [Your Contact Number]

Our support team will review the case and update you accordingly.

7. Account Actions After Refund

If a refund is provided:

• Related premium features may be removed
• In some cases, the account may be restricted to prevent policy misuse

8. Changes to This Policy

JodiFinder.com reserves the right to update or modify this Refund and Returns Policy at any time. Updated policies will be posted on this page.

By using JodiFinder.com, you agree to this Refund and Returns Policy.